It is important for a person who has been imprisoned to feel the support of his family. The main thread connecting the prisoner with his relatives is letters. In order to simplify the procedure for transferring and delivering items to places of deprivation of liberty, the service "FSIN - letter" was created in 2008. We will tell you what it is and how to use it.

What is the UFSIN - letter?

This is an electronic document management system, which was first tested on the basis of the Kresty remand prison in St. Petersburg. To date, more than 100 institutions throughout Russia are connected to the service.

The service allows you to:

• send a letter to a pre-trial detention center or colony without leaving your home;
• track the correspondence of persons under investigation and convicted persons;
• receive information necessary for conducting investigative measures;
• expedite the processing and delivery of shipments;
• receive replies to letters;
• receive messages around the clock;
• guarantee the delivery of news to each addressee;
• receive notifications about every stage of delivery;
• ask questions of interest to the service, which is in touch 24/7;
• pay for the shipment in any convenient way.

System security is ensured by electronic keys. The letter leaves immediately after payment and is delivered to the addressee within 3 days. The service is unique, since similar technologies are not used in any other country in the world.

The delivery time for an e-mail to the pre-trial detention center is 3 days.

Senders and recipients

The recipients are citizens who:

• are held in a pre-trial detention center;
• are serving their sentences in places of deprivation of liberty.

Anyone who wants to communicate with the prisoner can write a letter to the pre-trial detention center. There are no restrictions on the degree of relationship. If a citizen has left the place of detention, no dispatch is made.

The number of letters and replies is not limited by law.

FSIN letter: content requirements

Before sending a newsletter, carefully consider its content. The text should not contradict the norms of the law. Departure language - Russian.

• information on the criminal case or information on other illegal actions of the prisoner, unknown to the investigation;
• other persons involved in the crime;
• availability of means of communication with the defendant, prohibited in the pre-trial detention center (for example, telephone);
• your attitude to a criminal case or government;
• about drugs and weapons;
• calls for revolution (even comic ones), extremist thoughts and slogans;
• profanity, jargon, codes;
• state or other secrets protected by law.

Erotic and pornographic materials are prohibited, so you should not send naughty photos. At best, your letter will not be handed over to the addressee, at worst - it will help law enforcement officers "press" the prisoner and seek the necessary evidence. Therefore, write on neutral topics: about the weather, health, family holidays, the success of common children.

All letters of the Federal Penitentiary Service are viewed, so you will harm a friend or relative if you blurt out too much.

FSIN - an electronic letter: how to write?

To write a letter to a pre-trial detention center through an electronic service, proceed step by step:

1. go to the official website "FSIN-Letter";
2. select a region and an isolator from the list. Next, the fields for filling will open;
3. fill in all the lines without errors, full name indicate the prisoner in full;
4. write a message in the "Text" window;
5. if you want to attach a photo, check the corresponding box and upload the image from your computer;
6. pay for the service;
7. click the submit button.

The text of your message should not contain emoticons and other similar icons, even if they have no hidden subtext. The maximum message size is 20 thousand characters.

Employees of the institution will check the text of the letter, print it and send it to the addressee. If the SIZO has a photo printer, a photo will be taken for an additional fee.

The prisoner can reply to the letter in the same way. He writes the text on paper, the censor checks and scans it. The answer comes 5 days to the email address from which you sent the news.

To send a letter, you need to know your full name. and the year of birth of the prisoner, the address and name of the Federal Penitentiary Service in which he is kept.

FSIN - write a letter: how much does it cost?

The service is paid, but inexpensive. Text up to 2.5 thousand characters will cost 55 rubles. If you want to get an answer, you will have to pay the same amount. Uploading photos is paid separately and costs 30 rubles.

The maximum size of an item of 20 thousand characters will cost 440 rubles. You can send an empty letter and pay only for the reply. Then the prisoner at any convenient time can use the form and write to you.

You can make a payment using an FSIN card, bank card or through a self-service terminal. If your letter has not been censored or you misspelled the recipient's details, the money will not be returned.

Other ways to send letters to jail

In addition to the described service, there are other ways of sending parcels to prisoners:

• Post office

The main disadvantage of sending letters via regular mail is the long delivery. The news will reach the addressee in at least two weeks if the pre-trial detention center is in your region. If the institution is far away, you will have to wait a month or more.

• Package

The news can be sent along with a grocery or clothing broadcast. But this method is inconvenient, because parcels are allowed to be received only once a month.

• Third parties

Another way is to send the letter through a lawyer. But the defender is unlikely to agree to such a procedure, because it is illegal.

Summarize

If your close person got into a difficult life situation and is under arrest, it is necessary to keep in touch with him. This will help him to endure difficulties more easily. You can send a message in paper or electronic form through the FSIN service. The main thing is to comply with the requirements of the law and common sense. Otherwise, the long-awaited news will turn into bad consequences.

Is it possible to give a clear outline in such a question? Hardly. A loving person, a bored person will not sit thoughtfully over a piece of paper, choosing the appropriate words for the occasion: the heart itself dictates them. But sometimes emotions get the better of the mind (most often this happens to women) and they dump all their emotions, experiences, fears and mental rushes on a loved one. And this is where the big mistake is.

Your loved one is already in a traumatic situation, therefore do not shift the burden of your worries to the prisoner.

What can he do with him there, behind the walls? He will not be able to resolve any situation, nor to be distracted, which means that another experience will appear in his soul, which will only grow and, if overloaded, will lead to a psychological explosion.

• Remain calm and understanding, even if your distant interlocutor expresses anger, irritation and despair in his letter. Do not turn away - let him speak out, encourage him to dialogue and reasoning.
• The prisoners have the concept of a "magic request" or "magic piece of paper", the essence of which is as follows: a prisoner is found in a pre-trial detention center and, left alone with his memories, begins to go over past events in his head, and at some point he begins to think, that he and his defense were missing something.

  They did not bring an important characteristic, they forgot to call the necessary witness, they did not bother with a surety - and blame everyone around for it. It goes to the lawyer, and the wife, and the mother: even if they went out of their way and gave all their best.

  And it is here that those close to you, having understood the essence of the claims, should not get up in the position of the offended and not accuse the prisoner of ingratitude, but calmly discuss everything that happened and all the steps taken. Do not take such accusations to heart - the person on the other side of the lattice is a hundred times worse. Explain to him that you will still be with him and that there is a lot to go through ahead.

Censorship and opening of correspondence: what is regulated?

Correspondence of prisoners is under strict control of the administration of the pre-trial detention center... All messages are subject to mandatory censorship - both sent to the detention center and sent from it, i.e. all the information specified in the letter will become known to third parties, whether you like it or not.

Correspondence is regulated by specially developed Rules of the internal order of detention facilities of the penal system (approved on October 14, 2005 by order of the Ministry of Justice Russian Federation), namely by paragraph VIII.

It is better to observe these norms so as not to aggravate the situation, because, in addition to imposing punishment on the prisoner for violating the rules of correspondence, some information can subsequently be used against him. And the second participant in the correspondence may be "under attack": who knows - if you will come across an unscrupulous employee who wished to make money on the information provided.

• Try not to discuss the topics of weapons, drugs, terrorism, coup d'etat.
• Do not use code words, ciphers, extremist slogans and thoughts.
• Do not use profanity, abuse, insult or threaten the interlocutor.
• Do not discuss other methods of communication (telephone, notes).
• Do not discuss persons involved in the investigation.
• Information related to previously committed misconduct is also prohibited, as well as facts related to the current criminal case.

Pornography and erotica are completely banned in jail... Therefore, refrain from the temptation to send the interlocutor a picture, photograph or drawing of similar content. If you send personal photos - mark in the text, photos of whom and in what quantity you are investing.

Number of messages

According to the Rules, the accused and suspects are not limited in number: they can send (receive) both letters and telegrams in unlimited quantities. Naturally, at their own expense, through the administration of the pre-trial detention center.

Along with the letter, you can transfer the following items (and indicate in the letter: what was sent and in what quantity):

• Stamps and envelopes (since they can be difficult to obtain in such an institution, and also expensive).
• Photos of loved ones (mother, father, spouses, children - up to five pieces).
• Small calendar (pocket).
• Drawings and poems.

Two ways to send

There are two options for sending letters: sending by mail and electronic (using special resources).

Paper

A person is more familiar and, one might say, dearer paper and pen. Through handwriting, choice of paper and external design, a person can express his inner self, there is a lot of room for individuality. But there are also disadvantages: long delivery by mail, the risk of losing the message, difficulties in getting envelopes, stamps, pens in the end. We talked about how to send a parcel by mail at.

Before being sent, the letter is checked by censors and registered in a pre-trial detention center. The last stage should be specially mentioned: both sent and received letters are entered into a special journal without fail. The date of its receipt, date of dispatch and all contact details are indicated there. The envelope is delivered unsealed.

If you chose the paper version, remember that you will definitely need to specify:

• Personal data of the addressee: last name, first name, patronymic, date of birth - no abbreviations or errors. The use of nicknames is not allowed.
• Institution name, address.
• Sender data (full name and postal address).

Photo of a signed envelope for sending a letter to the SIZO:

There is one exception: a prisoner can send a letter without specifying the details of the pre-trial detention center to his child who has not reached the age of 18. This is permitted upon a written application from the prisoner, in accordance with paragraph 81 of these Rules.

From the moment of receipt of the letter, the administration of the SIZO is responsible for its safety and ensures the secrecy of correspondence.

Only simple letters can be sent to the SIZO... Prisoners do not have the right to receive correspondence in person, so there is no point in sending registered mail. To know contact information About the pre-trial detention center (zip code, address) in several ways:

• at a personal meeting with a prisoner;
• via the Internet - all SIZOs are included in the catalog of the Federal Penitentiary Service of the Russian Federation, just enter its name in the search engine and select the site where the address is fsin.su, you will find a page in the directory and if there is no address, then at least the contact phone number of the prison by who can be called;
• by seeking help from a lawyer.

Electronic FSIN.Letter

How to send an e-mail to a prisoner in a colony online via the Internet? "FSIN-Letter" is an electronic service that allows prisoners and convicted persons in prison to conduct secure correspondence under the supervision of the supervisory authorities of the Federal Penitentiary Service of the Russian Federation.

The service allows not only to control the correspondence of prisoners, but also to receive additional data that can help in operational work.

The processing of such letters occurs in an accelerated mode, as well as sending - the letter will be delivered in 2-3 days from the date of receipt of payment. To send the message, use the site https://fsin-pismo.ru.

Scheme of actions:

You can send a simple text message over the Internet, or you can add a photo to it. 1 piece costs 30-40 rubles. A photo printer is now in many pre-trial detention centers... To receive an answer, you will also have to pay from 55 rubles. Read about which Internet services you can use to send the transfer.

Payment: through a special payment card ("FSIN-letter" of different denominations: from 330 to 5500 rubles) or using a cell phone. The cost of services varies in different regions. If the payment has not been received, the text and the image will be stored in the database for 30 days, after which they will be erased. A scan of the payment receipt should be sent by e-mail.

An e-mail, like a paper one, must not violate the norms of Russian law. The decision - whether to send or refuse to send - is made by the administration of the institution.

The message is assigned a certain status:

• "The letter has not passed the censorship";
• "The addressee of the institution is not listed";
• “The addressee has left”;
• "Delivery is delayed";
• “The addressee has been released”;
• "The addressee has received the message."

All these statuses are an indicator that the service has been completed and the payment is not refundable.

Only Russian is allowed.

In addition, it is prohibited:

• Submit copies of literary and artistic works.
• Periodicals (this is regulated by the Federal Law "On the detention of suspects and accused of committing crimes" of July 15, 1995).
• Smilies and other signs cannot be inserted into the text (even if they do not contain any subtext).

The letter delivered to the prisoner is printed with a photograph. To answer the prisoner, it is enough to write his message on paper, which he passes to the censor, who, in turn, scans it and sends it to the specified address.

Zonatelecom

Can I send a letter with a lawyer?

A lawyer has no right to hand over letters to a prisoner... This is prohibited by both the Internal Regulations of Pre-trial Detention Centers of 2005 and the Federal Law “On the Detention of Suspects and Accused of Crimes”.

Being in a pre-trial detention center has a serious psychological impact on prisoners, so the investigation will be more effective. In a pre-trial detention center, a person is in harsh and unusual conditions for him, where communication with the outside world is almost completely excluded, due to the possibility of collusion and deception of the investigation. Therefore, people who have been in such conditions often admit that letters from relatives and friends provided them with invaluable support.

How to write an email in a pre-trial detention center

Today, Internet technologies make it possible to contact a prisoner faster and easier than traditional ways... There is no need to write paper letters that reach the addressee within two weeks or a month and are checked for a long time by the responsible employee.

E-mails arrive in the pre-trial detention center in 5 days. There are many modern services created for e-mail correspondence with prisoners, but it is better to use proven services that are guaranteed to do their job without any problems. The best suited for these purposes are the official services of the Federal Penitentiary Service, such as "Zonatelecom".

E-mail has many advantages, such as a comfortable writing environment, relatively fast submission and faster censor review. Your letter will go to the censor after sending or the next day, he will check the content and can simply remove unnecessary material that violates any requirements. Only then will it print out and transmit it to the addressee. The censor would most likely have thrown out the paper letter completely.

But nobody canceled the legal requirements for the content. In case of revealed violations, some problems may arise, and the fact that the addressee will not receive his letter is the most insignificant of them. Let's analyze the requirements that an e-mail must comply with so that the censor admits it to the transfer and it reaches the addressee in the SIZO without any problems.

Reference: The procedure for sending a letter to a prisoner is regulated by the Internal Regulations of Correctional Institutions (Order No. 205 of the Ministry of Justice of the Russian Federation of 03.11.2005). In accordance with which absolutely all correspondence is thoroughly censored in the pre-trial detention center.

Email information requirements

The requirements for an email are the same as for a regular email. It should be written in a simple and understandable style, without complex turns and special characters, as they can be interpreted as a cipher or cryptography.

The information in the letter should be about the health and well-being of family and friends, about their success in various matters, about what your relative and loved one would like to hear. You can write about news, facts and events that have nothing to do with the crime committed, the circumstances of the criminal case and other illegal actions. It is also not necessary to write about the acts committed by the arrested while being at large. The letter should not raise any suspicions or questions from the censor in the isolation ward. More details about what you can't write can be found in the corresponding section.

Important: The contents of the letter without fail becomes known to the investigator in the pre-trial detention center. Remember that the suspect has not yet been convicted, and suspicious information can adversely affect the investigation, harm the prisoner and even change the final court decision for the worse.

You can attach photographs and scanned copies of documents in electronic form to the letter, for an additional fee, if there is a printer in the SIZO, they will be printed and handed over to the prisoner. Photos are also necessarily censored.

Features of sending an email

For example, let's analyze the most popular and reliable service "Fsin-Letter from Zonatelecom".

This service works for most insulators in Russia, a list of which can also be found on the website. It is paid, but not expensive, sending a letter will not be much more expensive than regular mail, but much easier.

The convenience of the service consists in comfortable writing without leaving home, in a clear design of the site, in the promptness of sending a message, in a quick check of the contents of the letter by the censor, in the possibility for an additional fee to attach several photos in electronic form and order a response from the arrested person, which you will also receive in the form of an e-mail , only to your email.

Your message will be checked by a censor within 2 days, and if it finds unwanted fragments, it will most likely erase them. Then he will send a letter for printing for subsequent sending to the pre-trial detention center. The letter is provided to the person printed on paper, and if you have attached photographs, they will also be given in printed form.

Sending order

In order to use the e-mail service in the SIZO, you need

• Go to the website of the Zonatelecom service, to the section “Letter to the SIZO” https://www.zonatelecom.ru/send-letter
• In the "Specify an institution" section on the left, you need to select the region where the institution is located.
• In the list, select the name of the insulator, then fill in the rest of the blocks.
• In the "To" section, enter the exact information about the prisoner, his full name and year of birth.
• In the "From" section, you must specify the sender's data. Enter your full name, phone number and your email.
• Check that all data has been filled in correctly.
• In the section "Text of the letter" you will type your message accordingly. Be careful when writing, follow all norms and requirements.
• If you want to send photos or scans of documents, click on the "Attach photo" inscription on the left. Select photos in files on your computer.
• If you want to use the service of an answer from a prisoner, then click on the inscription "Get an answer".
• After you have finished and checked the text, provided a response service and attached files, click the "Send" button.
• Help: The number of letters, both incoming and outgoing, is not limited.
• You can pay for services both one-time and by purchasing a special payment card "Zonatelecom".

You can pay on the website using the following services: Yandex.Money, Qiwi terminals, Sberbank Online, Svyaznoy, Euroset, CyberPlat from Beeline, PayBerry ( For Crimea and the Chechen Republic), MKB terminals and with mobile phone for Tele2, MTS, Megafon and Beeline.

The fate of the letter in the remand prison

After successful sending, your letter goes to the institution's service, which is responsible for processing correspondence.

The censor additionally checks the letter and its attachments for compliance with legal requirements and transfers it to the person under investigation along with photographs and other parcels and letters.

If you paid for the service of receiving a response, then the person under investigation has the right to write you a letter after receiving a response form, or just a piece of paper. Having written a response letter by hand, he hands it over to the administration of the isolation ward.

After verification, a response letter is sent to your email address specified earlier on the site.

What the message and attached materials should not contain

• In order not to violate the rules and requirements for censorship and not to aggravate the situation of the prisoner, the letter should not contain such materials:
• Materials of an erotic and pornographic nature.
• Codewords and encryption, words on foreign languages.
• Information and facts that directly or indirectly relate to a criminal case.
• Profanity, jargon and mat.
• Information related to the previously committed acts of the arrested person.
• You cannot raise the topic of drugs, terrorism, weapons, violence, etc.
• There is no need to discuss people who are somehow connected with the investigation.
• Do not express your attitude to the case under investigation.
• Do not allow extremist thoughts and slogans, opposition plans.
• Do not mention any illegal methods of communication prohibited by the institution, such as notes, the SIZO telegraph and telephone.

Attention: You need to know that law enforcement officers in a pre-trial detention center are not always conscientious and can “leak” information for a fee. Information may get to other persons in a criminal environment, which under certain circumstances may have negative consequences not only for the prisoner, but may ultimately affect you and other relatives of the prisoner.

How the SIZO staff check the letter

Each letter passing through the pre-trial detention center, and external letters, and the answers of the persons under investigation themselves are carefully read.

If there is suspicious information, the censors report to the operations department and receive advice. If these are minor violations, then the letter simply does not reach the addressee.

In the event of serious violations, planning illegal actions such as escaping, or the presence of information affecting the investigation, such as conspiracy with a lawyer, changes are made to the criminal case. This entails disastrous consequences for the prisoner and the persons mentioned in the letter.

Conclusion

We have provided detailed instructions for writing letters in the SIZO, and all the requirements for their content. Remember that receiving letters from their loved ones is a vital necessity for those arrested, it becomes easier for them to endure this difficult period of confinement. Therefore, do not be afraid to write, the main thing is to follow the described rules and adhere to common sense.

This is a method of correspondence with persons in the institutions of the Federal Penitentiary Service of Russia, you can communicate by e-mail. With the help of the service, you can both send emails and photos to your family and friends, and receive a response from them.

Advantages

• Email arrives faster than regular mail.
• Delivery guarantee to the services of the institution carrying out the transfer of letters (FSIN).
• Sending a letter at any convenient time (excluding weekends and holidays).
• Registration is not required to send a letter.
• Various forms of payment.
• Possibility to receive a response from your Addressee (the response is sent to you in the form of a scanned copy of the pages of your Addressee's handwritten letter).
• Possibility to send a photo.
• The availability of a round-the-clock support service that responds to your requests and always answers your questions.

Cost and size of the letter

The total cost of a letter: 1 page of up to 2500 characters costs 50 rubles, plus a photo of 30 rubles. The maximum letter size is 8 pages or 20,000 characters. The number of letters per month is not limited.

The convicted person pays for the letter by debiting funds from his login in the "Ariadna" system .

How to send a letter to a convict or person under investigation?

• Go to the section "Write a letter to the convict".
• Enter the exact personal data of the convicted person or person under investigation (full name, login).
• Type the text of the letter and, if necessary, attach files.
• Press the "Send" button.

How will the convicted person or the person under investigation receive your letter and be able to write the answer?

• After successful sending, the letter goes to the institution's service responsible for processing correspondence.
• The letter is censored in accordance with applicable law.
• The letter is printed and handed to the convicted person or the person under investigation along with the rest of the correspondence.
• The convicted person or the person under investigation writes the answer and passes it on to the administration of the institution.
• After checking and debiting funds from the "Ariadna" login, the answer is sent to you at the email address specified during registration.

Important for fast delivery

Always check the correctness and spelling of all sender and recipient data. Be careful: in case of an error, the letter will not be delivered and your money will not be returned.

TERMS OF SERVICE

1. All messages passing through this service are censored in accordance with the Federal Law of the Russian Federation.
2. Censorship is carried out by the administration of the place of detention.
3. Letters containing information that may interfere with the establishment of the truth in a criminal case or contribute to the commission of a crime, executed in secret writing, in cipher, containing state or other secrets protected by law, are not handed over to the addressee.
4. Letters containing copies of literary works and / or periodicals are not handed over (Article 17, Clause 13 Federal law dated July 15, 1995 N 103-FZ "On the detention of suspects and accused of committing crimes")
5. The delivery of letters addressed to the addressee is carried out by the administration of the place of detention no later than three days from the date the payment for the letter is credited and after passing the check (with the exception of holidays and weekends).
6. Only messages in Russian are accepted.
7. Letters addressed to the suspect or the accused are not sent after their departure from the place of detention.
8. Emails will not be refunded.
9. Payment for this service means that you agree to the terms of its provision.